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| Chapter 1 |
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Chapter 1: How strong is your POWERSHIP® Cultural Landscape or Culturescape™ Environment? What is POWERSHIP®? POWERSHIP™ is a 9 part proven process that is used to engage your people to the fullest by creating an incredible Cultural Landscape or Culturescape™ Environment that everyone participates in. It sets the stage for expanded revenue through maximized productivity from everyone in the organization. POWERSHIP™ is an acronym for a Culturescape™ Environment model that involves everyone from the receptionist to the CEO. In order to have a Culturescape™ Environment that will grow and prosper there are a number of key beliefs that everyone at your company must have;
1) The belief that the entire company has a role in leadership and the delivery of results. POWERSHIP™ takes a very complex process of running a business and makes it understandable for each and every employee. 2) The belief that all individuals should be treated as executives. The treatment of each individual as an executive will allow each employee to perform at their peek and deliver expanded productivity back to the company. 3) The belief that everything that the company does should be continuously tied to the vision. This belief is what is meant by an Ongoing Vision. Each and every mechanical element must tie back to the vision for maximized productivity and results.
4) The belief that there are 3 basic ways to motivate people and they are very straight forward. The 3 basic ways are;
a) Money. b) People Engagement. Defined as loyalty, participation and productivity. c) Fear.
Everyone needs to also understand that with those 3 basic ways to motivate people the company will have a culture that has one of the 2 following combinations of the 3 basic motivational factors; a) Money and Fear. b) Money and People Engagement. The reason that Money shows up in each combination is that money is a basic requirement for employment. The others are choices that a company will need to make. Let’s talk about each one of those culture styles for a moment.
Money and Fear as a cultural foundation style is an interesting one. This style will appear very effective when the company is doing well. It will give the CEO or Management team a sense of security that everyone is working and doing what the company expects. This style runs very short in a tough economy or in an environment in which there is turbulence. The fear of your job factor limits individuals desire to bring their best forward. This fear usually comes when you need ideas the most for success. People will stifle their creativity for fear that the CEO may question it and they will be the next one out the door during cuts. This cultural foundation appears usually in companies when the Leadership group does not look out for the engagement factor of others at all times. It becomes very unproductive and unhealthy for a company. This style is seen most frequently when the belief is that money is the focal driving point and drives everyone.
Money and People Engagement is the cultural foundation upon which POWERSHIP™ is designed for. Polls show us year after year that the number one driving factor for employees satisfaction in the work place is a sense of being a part of the organization or people engagement. It is not the money factor. We all might say that Money and People Engagement is the obvious combination that works, but is that what is really happening. A recent poll stated that only 26% of the workforce in any company is engaged in their work. Engaged being defined as loyalty and productivity. Just think of the staggering results that can be achieved by moving the engagement factor up by only a few points. The effect that the improvement of people engagement can have on your productivity can be a huge WOW factor for your organization. That doesn’t even address that the cost of people engagement can be minimal to the overall investment that has to be made from a financial perspective.
POWERSHIP™ the Acronym;
A chapter will be dedicated to each of the letters of the POWERSHIP™ acronym.
Chapter 2 – Plus People Engagement “Providing people with knowledge, challenge support and opportunity for unparalleled growth and performance.”
Chapter 3 – Ongoing Vision “An easy, well understood, well communicated direction for the company that identifies a Cultural Landscape or Culturescape™ Environment.” Chapter 4 – Winning Strategy “A commitment to winning goals that can guide the organization to competitive success through measurable action.”
Chapter 5 - Equalized Framework “Gain a competitive advantage through a proven process of measuring and managing you Culturescape™ Environment.”
Chapter 6 - ROI Branding “Make your brand work to it’s full potential. Return on Investment branding makes it easy and compelling for your customers to want to buy from you.”
Chapter 7 – Synergistic Selling “A selling approach that is in concert with the entire corporation’s goals, direction and delivery. Everyone SELLS from the receptionist to the CEO!”
Chapter 8 – Harmonious Delivery “The delivery process should be one in which each and every person is working from a single methodology that allows for a concise and consistent product for the customer.”
Chapter 9 – Industrial Strength Operations “Flexibility, flexibility, and more flexibility is the design required so an operational group can truly serve as a strong and consistent backbone for the organization.”
Chapter 10 – Plus People Leadership “Leadership is not the sole responsibility of one individual, but rather the potential for the entire organization.”
The book will be discussing in each of the POWERSHIP chapters examples, exercises, details of usage, results to expect and what to do to get started. It is the goal of this book to be a reference manual that you will want to use over and over again.
POWERSHIP® the Diagram;
A diagram of the POWERSHIP Culturescape™ Environment Model was created to help individual’s visualize the elements of the model in a single and easy to understand picture. The diagram also was designed to portrait key messages that are required for the success of the model. The key messages are; Message # 1
The POWERSHIP™ Culturescape™ Environment Model can fit all the core elements of the model onto one page. The one page diagram of the model very strongly depicts the ease of use.
Message # 2
The Plus People Engagement and Plus People Leadership where purposely made the ends of the diagram. This was done to show that both Leadership and Engagement must be present in every element of the mechanics of the POWERSHIP™ Culturescape™ Environment Model. The horizontal bars labeled Engagement and Leadership that are shown 3 times in the diagram represent the fact that Leadership must be monitoring the People Engagement level at all times. People need to be at a top engagement level in order to have the inner workings of the model as strong and productive as possible.
Message # 3
The boxes for each of the other elements of the model between the Plus People Engagement and Plus People Leadership are used to show compartmentalization of the mechanical components. The boxes also depict the fact that within each of the mechanical components a specific type of activity occurs. This activity is relatively the same regardless of the specific methodology you pick to execute the function.
An example of this is the Synergistic Selling Box. It doesn’t matter to the model what you use for a selling methodology as long as you have a methodology. Pretty much every selling methodology will yield the same operational results of capturing information on each of the phases of the selling cycle. (ie; lead, contact, opportunity, qualified, booked, delivered) If you would decide to change the selling methodology you can communicate to the staff through the diagram. You can show that not everything in the company is changing only the things that relate directly to the Synergistic Selling Box. The other areas of the model will continue to function the same way they have in the past. The only difference is that the elements in the diagram will be integrating with the new selling methodology. This allows the concept of change to look a lot less significant. It is always best to minimize change in the minds of your employees.
Message # 4
The one page diagram provides companies with an easy business model communication vehicle. It allows management to discuss change very effectively to the entire organization. It is a strong backdrop in which your culture can be expressed to others. This backdrop for your culture is what the POWERSHIP™ model calls a Culturescape™ Environment. Proven Results
There are a number of results that the POWERSHIP™ Culturescape™ Environment Model has shown over and over again.
So, whether you are just starting out or you have a thriving and successful organization this book is guaranteed to strengthen the overall power of you company significantly. The power that you will get is through a Culturescape™ Environment that is developed with everyone in mind and the model means everyone. Make your best assets, your people, become your most powerful ammunition for results.
POWERSHIP™ Culturescape™ Environment Perception Survey
Here is a quick quiz to help you assess how you and your people are doing as a POWERSHIP™ team. The quiz will give you some good ideas as to your strengths and areas that you must work on as you develop your own Culturescape™ Environment for success.
POWERSHIP™ Question Always = 3 Sometimes = 2 Never = 1
Areas of Focus based on Results If you had low scores on section one you need to pay particular attention to chapters 2 and 10, if your scores were low for section 2 then you need to read chapters 3, 4, and 5 carefully and if your scores were low for section 3 then chapters 6 and 7– are for you. If your scores were low in section 4 then make sure to see chapters 8 and 9 If you have trouble with all four sections, start taking notes now and don’t miss a thing! Illustration Company A fictitious company was created for illustration purposes. This company will be used throughout the entire book. Each chapter in this book will show samples of what you will need to do to create your company’s Culturescape™ Environment. Each example relating to the implementation of the POWERSHIP™ Culturescape™ Environment Model will use this company and it’s information as the backdrop. Company Name: American Fun · Size – 100 People · Revenue – 50 Million · Locations – Chicago and Houston · Products – Puzzles, Games, and Toys that represent America. · Core Values – Honesty, Quality, People · Business Life – 15 years
The POWERSHIP™ Culturescape™ Environment Team The POWERSHIP™ Culturescape™ Environment Model implementation depends on the energy and dynamics of a Team. The team members should be from different areas within the company and also different levels within the company. The executive team must be fully supportive of this team. This support can not be lip service. It has to be true and sincere support. The success of this team becomes the success factor for your POWERSHIP™ Culturescape™ Environment. The executive team must make sure that each team member possesses the following attributes;
l Must be well respected by peers. l Must have energy and enthusiasm. l Must enjoy challenge. l Must enjoy working in a team. l Must be able to bring ideas forward.
The executive team needs to also notify these team members personally to ask them if they would be interested in participating on the POWERSHIP™ Culturescape™ Environment team. They must know from the executive team how important their role is going to be to the implementation of the POWERSHIP™ Culturescape™ Environment Model.
Work Plan Segment
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What others are saying about POWERSHIP: "This book is amazing! Katherine Topel actually shows you step by step how to streamline your business and get the best out of your people. This book is a winner!" - K Handin author of Effortless Leadership "POWERSHIP™ humanizes business and gives leadership new strategies to truly lead through everyone. If you really do what she outlines in this book you will have a company people will envy and admire." - Steven Wilson Victory, CEO, The Victory Company Inc. "Every organization needs this book if they want to stay ahead of the competition." - Gail Hand author of The Power of Laughter in Business "POWERSHIP™ provides a great road map for your business." - Jim Turner speaker and author of Delta Force Leadership "POWERSHIP™ captures Katherine Topel’s years of experience, passion for people engagement, drive to maximize productivity, and step by step approach for getting results. She connects the dots for what it takes to run a business in a way that allows everyone to participate in the leadership and success of the company." - Baron Stewart, Professor, University of Phoenix |
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